Organisation is the key

The protection and safety of staff and the environment at Piepenbrock are not just a legislative or social obligation but also form an integral element of all business activities.

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Organisation of occupational safety

Piepenbrock's occupational safety and environmental protection management system regulates centrally-organised responsibilities in the Service Center in Osnabruck and the national branches. The following organigram shows the arrangement of occupational safety and environmental protection with the persons responsible:


Central occupational safety

Central occupational safety is assured by the Service Center. With effective and systematic control, the occupational safety management integrates the topics of health and safety at work in Piepenbrock's goals as well as organisational and operational structure. The central occupational safety department serves as a point of contact for the branches.

Operating instructions and standard risk assessments are written according to legislation and trade organisation requirements as well as the rules established within the company. They are available to the organisational units via the intranet, cover individual needs and are tailored to the local conditions. They regulate handling of hazardous substances, dangerous work measures as well as the operation of machines and equipment.


Occupational safety and environmental protection file

A centrally maintained occupational safety and environmental protection database stores details of the cleaning and care products used by Piepenbrock. The basis is formed by the safety data sheets of the respective products. The database is linked to the central procurement management team. All cleaning agents are checked before use for alternatives with the aid of the occupational safety and environmental protection file. Instruction lists and hazardous substance directories in accordance with § 7 section 8 GefStoffV (hazmat ordinance) are created based on this and made available to the branches.

This occurs on request via the Piepenbrock intranet in order to assure that the information is always up-to-date. The latest information is available to employees there regarding workwear, cleaning machines and equipment, cleaning and care products as well as information about occupational safety and health protection.


Work-related accidents

Occupational safety practitioners record and evaluate all relevant accident data on a regular basis. Aside from research into the causes, they also facilitate a comprehensive risk analysis. Drawing from the results, Piepenbrock implements immediate preventative measures aimed at minimising work-related accidents in future.

The following assessment shows the reportable and non-reportable work-related accidents and commuting accidents in relation to the number of employees for the years 2006 to 2012. In order to increase the comparability of the accident frequency, particularly work-related accidents, the "thousand man quota" was determined, which in its calculation includes only reportable accidents with a period of illness exceeding three days.



Year 2006 2007 2008 2009 2010 2011 2012 2013 2014
Occupational accidents 163 201 239 195 200 203 262 252 240
Commuting accidents 69 54 93 64 67 84 85 106 94
Unreported occupational accidents 14 47 73 34 27 26 33 17 24
Full-time employees 11,139 11,612 11,325 10,854 11,019 11,904 11,806 11,612 11,744
TMQ * 14.63 17.30 21.10 17.96 18.15 17.05 22.19 21.70 20.44
*The "thousand man quota" (TMQ) refers to the number of occupational accidents that must be reported and the projected number of full-time employees.


Days lost due to injury/illness

Year Days lost due to accident
2010 19,331
2011 17,206
2012 15,462


Accident black spots


Procurement of work equipment/products

Based on current safety regulations and in close co-operation with main suppliers, products, equipment and machines are checked intensively for their practical suitability. The approval of inspected work equipment/products is awarded by the material management work group. This ensures the exclusive use of safe and ergonomically adapted cleaning procedures and thereby contributes centrally towards the protection of staff against work-related health risks.

Monitoring work equipment/products
Safety and the protection of health are of utmost importance at Piepenbrock. Based on legislative and trade association requirements, all of the employed machines, electrical plant and service products as well as work equipment and work systems are regularly checked and monitored using check lists and also documented in test reports.

Checking workplaces
Piepenbrock regularly checks the conditions at the workplace in order to safeguard environmental protection and occupational safety. Test reports help to determine whether the requisite personal protective equipment is worn.


Internal and external audits

Piepenbrock checks its integrated management system on an ongoing basis. To do this, internal and external audits are performed at all sites of the group in order to appraise and improve the system. In this way, there are sustainable structures and processes that facilitate consistent quality.

At the branches, staff are trained for special tasks. In part, Piepenbrock's suppliers run these training courses themselves. Among these are the following topics:

  • First aiders
  • Disinfector
  • Driver's licence for forklift/industrial trucks
  • Hazardous substances
  • Hazardous materials
  • Integrated management system
  • Organisation and implementation of occupational safety and environmental protection
  • Risk assessments
  • Operating instructions