Before every service and every manufactured product there is a dazzling idea. To ensure that this can be implemented into reality, several steps have to be taken. For example, processes have to be defined and operationalised, standards have to be met and suitable prices have to be defined. Furthermore, in a highly complex work environment, organisation and documentation using modern management systems have become absolutely essential. Discover in this section how Piepenbrock embraces this plethora of tasks.